General Line: +603 7841 4000
Mon – Fri: 8am – 8pm | Sat: 8am – 4pm | Closed on Sundays and Public Holidays
Our hope is to get your admission procedure settled and make you feel comfortable as soon as possible. On the day of your admission to UM Specialist Centre, you will meet our admission registration team at the admission counter located at Level 10, Menara Timur, Pusat Perubatan Universiti Malaya.
Admission & Discharge Counter Operating Hours
7:00 AM – 5:00 PM
7:00 AM – 2:00 PM
Admission & Discharge Counter Contact Details
Admission & Discharge Counter Location
Level 10, Menara Timur, Pusat Perubatan Universiti Malaya (click here to view the roadmap)
NOTE : For pregnant patients who are in active labour – please proceed to Ward Dahlia (Ward Topaz) Level 3, Kompleks Kesihatan Kanak-kanak & Wanita (KKWK). Our staff will advice on the process of admission and deposit payment.
Preadmission Process Flow:
Admission Process Flow:
Discharge Process Flow:
Refund Process Flow:
Call bell services will not be charged. Please call for assistance.
Public waiting area is at Admission & Discharge Counter waiting area located at Level 10 Menara Timur, Pusat Perubatan Universiti Malaya
Currently there are no telephones available in the patient’s room. You may contact our operators for assistance at – +603-7841 4000 (during office hours). If you are aware of the patient’s ward, you may contact the numbers below for assistance.
Own electrical items are strictly not allowed
Smoking is prohibited in the hospital
For safety reasons, we do not allow you to bring any valuables into the hospital.
Valuables includes cash, jewellery, laptop or other items which has high monetary value. While we exercise due diligence to ensure safety of our patients UMSC does not accept any liability or responsibility for theft, loss or damage of personal belongings of patients or caretakers.
Meals are complimentary for inpatients only. Meals are provided according to patient’s condition. All meals are planned to meet your nutritional and dietary needs, with consideration of your cultural and religious perspectives.
Mealtimes are following the below schedule;
Caretakers may order extra meal with an additional charge to your bill. Only 1 extra meal can be ordered by patient.
Please advise the hospital on any special meal preferences unless specifically ordered by our Doctor/Dietician during your stay at the hospital
Admission kit will be provided to you during admission. It consists of cotton bath towel, tooth paste, toothbrush, shower gel, shampoo and a cup.
We would recommend for you to bring;
Before leaving the hospital premise, please ensure that;
What is the check out time?
Check out time is 30 minutes after settlement of payment. For any late check out there will be extra charges incurred
What is the cut off time for discharge?
Cut of time for discharge is at 7pm
What happens if I am discharged after 7pm?
For discharge after 7pm patient will be required to stay on another day which will incur additional charge.
Can I leave the hospital before I receive the final guarantee letter?
No, the patient needs to wait until the Final Guarantee Letter (FGL) is received from the Insurance Company. Any, Letter Of Undertaking (LOU) obtained must be with PIC approval during Discharge.
Is there any food outlet, convinient store or retail pharmacy available at Inpatient Wards?
Yes, there is. Please refer Facilities & Amenities page.
+603 7841 4000
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