Take the first step towards better health at UM Specialist Centre’s Outpatient Services. We are dedicated to providing medical care through our comprehensive range of outpatient services. Whether you are seeking routine check-ups or specialised consultations, UMSC is here to meet your healthcare needs.

We hope that our FAQs will help to guide your consultation journey here.

Outpatient Clinic FAQs

Do I Need To Book An Appointment To See The Consultant?

YES – it is advisable to book your appointment for your smooth treatment journey and to enable us managing your visit efficiently.

We discourage walk-ins because not all of our Consultants maintain a daily presence at the clinic. This could lead to extended wait times if you wish to consult with a specific practitioner, as patients with scheduled appointments are given priority.

To make the Booking Appointment, please click here.

How To Book An Appointment?

1. To book an appointment with our Specialists, please visit www.umsc.my/specialties
2. Pick the specialty that is recommended for your condition
3. Click the profile of the specialist whom you prefer to have a consultation with
4. Click Book An Appointment and follow the instruction

What To Bring On The Day Of Consultation?

IDENTIFICATION

For First Consultation

• Patient Identification (NRIC for Malaysian or Passport for Foreign Patient)
• MyKid or birth certificate if below 12 years of age

For Second & Subsequent Visits

• Appointment card (issued during your first visit). The appointment card which indicates your name, hospital registration number and details about your next visit, will help speed up the registration

REFERRAL 

• Memo or Referral Letter from General Practitioner or other Doctors (if any)
• Email from referrer General Practitioner or other Doctors
• For Dental Consultation – kindly bring permission letter from your Primary Doctor if you are under any medical treatment

GUARANTEE LETTER/INSURANCE CARD

• Valid Insurance Card for insured patients
• Guarantee Letter for patients with corporate insurance coverage

MEDICAL RECORD

• Relevant previous X-ray, CT Scan, ultrasound, MRI and blood test reports (if any)

LIST OF MEDICATIONS

• List of current medications taken on a regular basis, including over the counter and herbal medications
• Drug/food allergy card (if any)

It is encouraged to be accompanied by your next of kin for the appointment. 

What May I Ask The Consultant?

• What is my disease or diagnosis
• How serious is my disease
• Will it affect my home or work
• What is the prognosis of my disease
• What caused the disease
• What are the treatment options available for my condition

If medical treatment

• What is the duration taken for the treatment
• What is the outcome of the treatment
• What is the cost for the treatment
• What are the side-effects

If surgical treatment

• Why do I need surgery
• What is the surgical procedure recommended for my condition
• What are the methods of surgery
• What are the risks of my surgery
• Is there any alternative to surgery
• What is the cost of surgery
• What are the complications of surgery